Terms & Conditions

We are a real company with real people that are located in Connecticut and Ship from Connecticut. If you need help feel free to call 203-888-0147 or email sales@customeasybutton.com

BILLING POLICY:

We will charge your credit card when you place your order to ensure your place in shipping as well as determining which orders are valid. We typically ship the same day of the order as long as the order is before 12:00 noon eastern US time. We do not ship on the weekends.

RETURN / REFUND POLICY FOR IN STOCK PRODUCTS ONLY:

Returns are subject to a 40% restocking and processing charge for merchandise only. Returns not received by 30 days of our original ship date are not refundable. You are responsible for Shipping when sending products back to our firm.

ANY CUSTOMIZED PRODUCT MADE FOR YOU THAT IS NOT IN OUR IN STOCK ONLINE STORE & PRODUCTS THAT YOU HAVE REQUESTED WITH EITHER LOGOS WORDS or LETTERING. A CUSTOM COLOR HOUSING. OR ANY CUSTOM SOUND, IS NOT REFUNDABLE AT ALL UNDER ANY CIRCUMSTANCES IN THE ENTIRE UNIVERSE.