We are a Connecticut & prepare and ship all our orders from Connecticut.
SHIPPING RATES: We use one rate in the CONTINENTAL USA, which is $1.00 for the first item. Then, we will add $1.00 for each item for shipping. So if you order two buttons, shipping will be $2.00
SHIPPING TIMES: We ship most orders the same day if ordered by Noon Eastern Time. We do not ship on the weekends.
RETURN / REFUND POLICY FOR IN-STOCK PRODUCTS ONLY:
- Defective products will be 100% refunded if returned within 30 days from the shipping to your date.
- We will supply a return label for defective product returns.
- No reason returns are subject to a 40% restocking and processing charge for merchandise only.
- Returns not received within 30 days of our original ship date are not refundable.
IMAGE QUALITY FOR ANY CUSTOM PRODUCTS:
When supplying images, please send good-quality images. Please consider that the image will be reduced to fit within a 1 7/8″ diameter circle. So, if you send us a low-quality image for a 1. 7/8″ circle, the product will be made with a low-quality image.
RETURN / REFUND POLICY FOR CUSTOM PRODUCTS ONLY:
ANY CUSTOMIZED PRODUCT MADE FOR YOU THAT IS NOT IN OUR IN-STOCK ONLINE STORE & PRODUCTS THAT YOU HAVE REQUESTED WITH EITHER LOGOS WORDS or LETTERING. A CUSTOM COLOR HOUSING. OR ANY CUSTOM SOUND IS NOT REFUNDABLE AT ALL UNDER ANY CIRCUMSTANCES IN THE ENTIRE UNIVERSE.